Click Here for Details: Counselling Team Lead & Clinical Lead

About Arise Counselling Service

Arise Counselling Service offers affordable counselling to those living in East Grinstead and the surrounding areas. In four years, Arise counsellors have seen over 340 clients at over 5800 client sessions with almost 30% of referrals coming directly through local churches and 20% through mental health services. The rest are people self-referring or coming through personal recommendation or via other organisations. The demand for counselling continues to accelerate due to the on-going impact of the pandemic and the cost of living crisis. Among our team of 18 counsellors, we are able to offer around 45 sessions per week online and in-person.

Launched in December 2018 with the prophetic encouragement and vision of the local church in East Grinstead, all the counsellors and trustees working with Arise agree with the Evangelical Alliance statement of faith. However, it is not the purpose of Arise to advance, teach or promote the Christian faith, and counselling is available to people of all faiths and none.

Arise is committed to safeguarding and ensuring the welfare of vulnerable adults, children and young people and expects all those working under our contracts to share in this commitment.

This role will drive continued growth and build on the success of Arise so we need an experienced individual(s) with the passion and expertise to both manage and develop this vital service.

More information about Arise can be found on our website.

Role Title: Counselling Team Lead & Clinical Lead

Job location: Hybrid remote / East Grinstead (should expect to regularly visit Jubilee Community Centre, Charlwoods Road, East Grinstead, RH19 2HL)

Status: Freelance, temporary contract (initially for 12 months, to be reviewed at the end of this time)

Hours: Part-time – flexible, up to 20 hours per week

Remuneration: £15 - £18.75 per hour (dependent on experience)

The role may be split into two: the Counselling Team Lead (up to 10hrs/week) and the Clinical Lead (up to 10hrs/week).

Role overview

Reporting to: Board of Trustees

Responsible for: Leading and managing the day-to-day operations of the charity, including systems and staff (see full role description for specific requirements).

General requirements: In accordance with our Governing Document, all those applying should identify as Christians and, owing to the vulnerabilities in our client group, this role is subject to satisfactory references and DBS clearance. You will be required to supply the Board of Trustees with three references: one from a previous employer, one from your clinical supervisor (Clinical Lead role only) and one from your church pastor or minister or a Christian sponsor.

Qualifications / Experience

Counselling Team Lead

Finance and budget management (Required)

People management (Required)

Team leadership (Required)

Trained counsellor (Preferred)

Charity leadership (Preferred)

Fundraising (Preferred)

Project management (Preferred)

Bachelor's Degree (Preferred)

Clinical Lead

Trained Counsellor (Required)

Trained supervisor (Preferred)

Proficiency with different IT software (Required)

Safeguarding experience (Required)

Benefits

Flexible hours

Work from home

Making your application

If you would like to know more about this role please email Lizzie Venter (Counselling Manager) for an informal chat at: info@arisecounsellingservice.com.To apply for one / both roles, please send your CV and a covering letter to info@arisecounsellingservice.com by February 28 2023.

You should clearly state which of the roles you are applying for and how you meet the specific requirements.

Interviews will take place at Jubilee Community Centre, Charlwoods Road, East Grinstead, RH19 2HL on: March 6/7 2023 from 6pm.

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Role Summaries and Person Specifications

Role Title: Counselling Team Lead and Clinical Lead

Counselling Team Lead Role Purpose

To line manage a team of counsellors, student counsellors and any other therapeutic practitioners adhering to all relevant policies and processes and be accountable to the Board of Trustees.
To conduct Annual Reviews with Freelance Counsellors.
To conduct 3 monthly reviews with Student Counsellors.
To lead regular team meetings with the team of counsellors and therapeutic practitioners (6 per year).
To have overall responsibility for policies and procedures in line with evolving legislation, working alongside the Assistant Counselling Manager to keep them updated and communicate updates to the counselling team.
To work alongside the Finance Administrators to ensure financial documentation is kept up to date.
To support the Finance Administrators regarding late or outstanding payments.
To have overall responsibility for ensuring funding bids are submitted within grant deadlines and report back to funding organisations in a timely manner when required.
To attend quarterly Trustee meetings and provide a written quarterly report to the Board.
To manage / oversee inputting of client data in order to provide statistical report for July and January Trustee Board meetings.
To attend local networking events when possible and actively promote the charitable aims of the organisations.
To liaise with Arise’s partner organisations and facilitate ongoing good relations.
To manage the system of recruitment, interviewing and induction of new counsellors, student counsellors and other therapeutic practitioners alongside the Clinical Lead.
To engage in regular peer supervision with other Counselling Team Leads/ Counselling Managers.

Person Specification of Counselling Team Lead

Essential

Have excellent communication skills including showing evidence of being able to lead and inspire others
Be highly motivated and able to manage others remotely
Be able to demonstrate excellent problem-solving abilities
Be confident to operate a range of IT software systems and oversee the training in these software systems. Training in this will be provided.
Identify as a Christian

Ideal but not essential

Have a qualification in counselling

Clinical Lead Role Purpose

To oversee the referrals team and have overall responsibility for triaging client referrals and be accountable to the Board of Trustees.
To ensure initial enquiries are responded to in a timely manner (preferably within 24hrs Mon-Fri)
To ensure initial enquiries are followed up and initial assessments booked in a timely manner
To manage waiting times
To undertake or organise others to undertake initial face-to-face assessments or more specialised assessments when necessary
To be Safeguarding Lead, work with the Deputy Safeguarding Lead and have overall responsibility for safeguarding situations.
To review the Safeguarding and other relevant policies and ensure they are being followed
To liaise with trustees and administrators regarding the annual budget and discuss changes to client fees when necessary
To attend quarterly Trustee meetings and provide a written quarterly report to the Board
The Clinical Lead may also have their own caseload of Arise clients. This would be in addition to the hours and role detailed here and would come under the ACS Freelance Counsellor Contract.

Person Specification of Clinical Lead

Essential

Be a qualified counsellor with at least 450 hours of post-qualification clinical experience
Be currently working in clinical practice
Be able to work within both the BACP and ACC Ethical Frameworks
Be able to show evidence of CPD completed for the last two years
Identify as a Christian

Desirable

Be an accredited member of a national membership body

Payment

Both roles are offered on a freelance contract. All aspects of the role will be remunerated at £15 -£18.75/hour depending on experience. Itemised hourly invoices are to be submitted at the end of each month.

Arise Counselling Service will not be responsible for:

Membership fees of any counselling professional body
Supervision fees except extra supervision undertaken as part of your role for Arise
CPD for your counselling practice. (CPD specific for your Arise role will be covered as agreed by the Trustee Board)
Personal counselling fees
Sick, Compassionate, Maternity or Holiday Pay